The user is any individual who registers on our site or application, either acting on their behalf or acting on behalf of a company.
Information is any accurate and real statement that is inherent and can be identified, either directly or indirectly, for each individual whose utilisation is according to the provisions of the law.
Acquisition and Collection of Your Information.
We collect information that identifies or can be used to identify, contact, or locate you including the device associated with such information, with the purpose of processing your transactions, managing and facilitating the use of the Site and Application, and other purposes allowed by applicable laws.
Information consists of:
- Personal information includes, but is not limited to, name, address, date of birth, occupation, phone number, fax number, email address, bank account and credit card details, identification (including ID, Driver's Licence, or Passport) or other identification issued by the government;
- Non-personal information is identifiable information, including but not limited to your Internet Protocol (“IP”) address, geographical location data, operating system type, nationality, search preferences, as well as other general data related to Internet use.
The way we obtain your information is as follows:
- a. Information you voluntarily submit when registering on our site and application; b. Information automatically recorded when you use our site and application; c. Information obtained from parties affiliated with us (“affiliates”) when you use services provided by affiliates.
- Use of Your Information We may use, including processing and analysing Your Information and other related information collected and allowed by applicable laws for the following purposes:
- Register, identify, manage and/or administer the use and/or access to your account;
- Perform verification on any action deemed necessary and required by us, including but not limited to order, delivery, payment actions, and so on;
- Maximise the business services provided by our site and application, including but not limited to adding features, latest event news that can affect service quality, discounts, recommendations, after-sales services, responses to your complaints, and other services;
- Maximise the smooth and supportive communication between us and you, including but not limited to communication via email, phone, online media, and so on;
- Monitor, process, and analyse user activities, behaviours, and demographic data including habits, preferences, and your usage of various services available on the site or application for the improvement of our service quality;
Storage of Your Information
Your Personal Information will only be stored as long as necessary to fulfill the purpose of its collection, or as long as storage is required or permitted by applicable laws. We protect your information under our control by maintaining reasonable security settings based on the standards set by applicable laws and based on reasonable caution, including physical, technical, and organisational procedures, to prevent unauthorised access, collection, use, disclosure, copying, modification, and deletion by external parties other than you, us, and our affiliates.
You are also responsible for the security of your information you provide and if in the future there is a data hacking caused by your negligence as a user then we are not responsible for any loss you suffer.
Disclosure of Your Information
The disclosure of Your Information is done to support Our services such as in case of delivery, receipt confirmation, in terms of creditworthiness to credit rating agencies or other financial institutions.
Your information disclosure activities include but are not limited to sending, announcing, and disseminating your information. We may also disclose your personal information to various law enforcement agencies and governments around the world for security, customs, and immigration purposes. Other than what we have described previously We will not disclose your personal information without your consent.
Deletion of Your Information
We will delete your information in accordance with the provisions of applicable laws.